Introduction

At nCase Technologies LLC (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and manage your Personally Identifiable Information (PII). PII, as defined by US privacy law and information security, refers to data that can identify, contact, or locate an individual, either alone or in combination with other information. Please review this policy to understand our practices regarding your information.

Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Collect Device Information?
We collect Device Information using the following technologies:
Cookies: Data files placed on your device or computer often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit allaboutcookies.org.
Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting the following:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Data Protection Measures
To safeguard your personal information, we implement several security measures, including:
Encryption: Using SSL (Secure Socket Layer) technology to encrypt sensitive data.
Access Controls: Restricting access to personal information to authorized personnel only.
Security Audits: Regularly scanning our systems for vulnerabilities and employing malware protection.
Data Minimization: Storing only the necessary information and securely deleting obsolete data.

Data Transfers
Your information may be transferred to and processed in countries outside of your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy, including standard contractual clauses approved by the European Commission and other lawful mechanisms.

Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect or market to children under 13 years of age. If we learn that we have collected personal data from a child under 13 without parental consent, we will delete that information promptly.

Data Breach Response
In the event of a data breach, we will notify affected users via email within seven business days and take appropriate measures to mitigate the breach. We adhere to the principles of Fair Information Practices, ensuring individuals have the right to seek legal action against data processors who fail to comply with the law.

Compliance with Regulations
We comply with relevant laws, including GDPR, CCPA, and CAN-SPAM Act, ensuring we meet requirements for data collection, user consent, and communication practices. For GDPR, we process personal data on the following legal bases: your consent, the performance of a contract, compliance with legal obligations, and legitimate interests.

Changes to the Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and you will be notified via email if significant changes are made. Your continued use of our services after such modifications will constitute your acknowledgment of the modified policy and agreement to abide by and be bound by the modified policy.

Dispute Resolution
If you have any complaints regarding our compliance with this privacy policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding the use and disclosure of personal data in accordance with this privacy policy. If your complaint is not satisfactorily resolved, you may contact a third-party dispute resolution provider or a supervisory authority.

Business Transfers
In the event of a business transfer, such as a merger, acquisition, or asset sale, user data may be transferred to the new entity. We will notify users if their data is transferred and ensure the new entity upholds the same privacy protections.

Effective Date
This privacy policy is effective as of [Insert Date]. Users will be notified of significant changes to this policy via email or through a prominent notice on our website.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@ncasetechnologies.com  or by mail using the details provided below:

nCase Technologies LLC
4555 Forest Park Ave, Apt A309
St. Louis, MO 63108
Email: contact@ncasetechnologies.com